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Our Process

For organizations:

Q: How does coaching differ from training?
A: The new world of business is a world of speed, agility, flexibility, innovation, mobilization, collaboration, competence, and character. Coaching addresses each. Training, by its nature, is self-limiting. While training is a small part of coaching, coaching transcends and includes it.

Q: How does coaching produce agile, flexible, innovative, self-generating, self-correcting, collaborative, competent leaders and managers?
A: Coaching produces embodied competence in leaders and managers; they have the ability to consistently produce the desired result because of practice, patience and perseverance developed though a carefully designed and executed coaching program.

Q. How is this achieved?
A. Understanding the real reasons people don’t change is the starting point. And then giving leaders the tools of new behavior, supporting them through their transitions and reflecting back their changes through bold yet compassionate feedback.

For individuals:

Q: How is coaching different from counseling or therapy?

A: Coaching is concerned with what is happening NOW, not how one got here. Sure, we are very much influenced by our language, culture, family of origin and the events that shaped our lives up to this moment, yet coaching integrates that way of seeing the world and provides more openness, more possibility, more opportunities. It transcends the client’s way of being in the world while respectfully including it.
Coaching is about new behaviors, not just new insights. Coaching produces measurable, observable outcomes for the client that grows out of a relationship of mutual respect, trust and creativity. The client comes away with
• Long-Term Excellent Performance
• The ability to Self-Correct
• The ability to Self-Generate practices and behaviors in the future.

Q. What makes up a typical coaching program?
A. While each program is unique, there are common elements. The coach and client discuss the presenting situation and how they might work together. This usually includes a Self-Assessment by the client, an Intake Interview, a Coaching Proposal and the Design. Coaching happens in person and on the phone, lasts from 3 to 6 months and utilizes exercises, journals, resources, readings, self-observations and new practices.